Gaming on Criex should always be fun. We've built a full set of tools and resources to help every player in Bangladesh stay in control of their gaming — because your wellbeing matters more than any bet.
Every responsible gaming tool on Criex is free to use and available directly from your account settings. No waiting, no forms — just instant control.
Set a daily, weekly, or monthly cap on how much you deposit into your Criex account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Decide in advance how long you want to play in a single session. When your time is up, Criex will notify you and give you the option to log out. This simple tool helps you stay aware of how long you've been playing without having to watch the clock yourself.
Enable regular pop-up reminders that show you how long you've been playing and your net gaming activity for the session. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue — completely on your own terms.
Need a short pause from gaming? Use the Take a Break feature to temporarily suspend your Criex account for 24 hours, 7 days, or 30 days. During this period, you cannot log in or place bets. Your account and balance are fully preserved.
If you feel you need a longer break, self-exclusion allows you to close your Criex account for a minimum of six months or permanently. During self-exclusion, your account is fully blocked and you will not receive any marketing communications from Criex.
Your full gaming and transaction history is available in your Criex account at any time. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that concern you.
Getting your limits in place takes less than two minutes. Here's how to do it on Criex.
Sign in to your Criex account using your registered email and password. If you don't have an account yet, registration takes under two minutes.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your account settings. All available tools — limits, breaks, and self-exclusion — are listed here.
Choose the tools you want to activate, set your preferred limits or durations, and confirm. Changes take effect immediately or after the required cooling-off period.
Responsible gaming means enjoying online betting and casino games as a form of entertainment — not as a way to make money, escape problems, or cope with stress. At Criex, we believe that gaming should always be a choice you make freely, with full awareness of the risks involved and a clear sense of your own limits.
For the vast majority of players, gaming on Criex is a fun and exciting pastime. But we also know that for some people, gaming can become a problem. That's why Criex has built responsible gaming into the core of the platform — not as an afterthought, but as a genuine commitment to every player who trusts us with their time and money.
Responsible gaming on Criex is about three things: giving you the right information to make informed decisions, providing practical tools to help you stay in control, and making it easy to get help if you ever feel that gaming is becoming more than just entertainment.
Remember: Gaming is entertainment. Every bet you place should be money you are comfortable losing. If you find yourself chasing losses or betting more than you planned, it's time to use one of Criex's responsible gaming tools.
Problem gambling can affect anyone, regardless of age, income, or experience. It often develops gradually, which makes it easy to miss the early warning signs. Criex encourages all players to check in with themselves regularly and be honest about how gaming fits into their life.
The following checklist covers some of the most common signs that gaming may be becoming a problem. If you recognise several of these in yourself, it may be time to take a break or seek support.
You spend more money on gaming than you originally planned, or more than you can comfortably afford.
You chase losses — continuing to bet in an attempt to win back money you have already lost.
Gaming is taking up more and more of your time, at the expense of work, family, or other responsibilities.
You feel anxious, irritable, or restless when you are not able to play.
You hide your gaming activity from family members or close friends.
You borrow money or sell possessions to fund your gaming.
You use gaming as a way to escape stress, anxiety, depression, or other personal problems.
You have tried to cut back on gaming but found it difficult or impossible to do so.
If you recognise these signs: Please use Criex's self-exclusion or Take a Break feature immediately, and consider reaching out to a professional support service. You are not alone, and help is available.
Criex takes responsible gaming seriously. We have invested in building a platform where player protection is not just a policy on paper — it's something you can actually use, every time you log in. Here is what Criex commits to every player:
Responsible gaming is not just about compliance for Criex — it's about building a platform that players in Bangladesh can trust for the long term. We want you to enjoy Criex for years to come, and that only happens if gaming stays fun and within your control.
Criex is strictly an 18+ platform. We have zero tolerance for underage gambling and take every possible step to prevent minors from accessing our services. Our age verification process requires all players to confirm their date of birth at registration, and we conduct additional identity checks before processing any withdrawals.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental access to Criex:
Report underage access: If you believe a minor has accessed or registered on Criex, please contact us immediately at [email protected]. We will investigate and take action without delay.
Most players on Criex never experience any problems with their gaming. Keeping it that way is straightforward if you follow a few simple principles from the start. These are habits that experienced, responsible players use every time they play.
Decide how much you are comfortable spending before you open the Criex app or website. Treat this amount as the cost of your entertainment — like buying a cinema ticket or going out for dinner. Once it's gone, the session is over. Use Criex's deposit limit feature to enforce this automatically.
Losing streaks happen to every player. The worst thing you can do is increase your bets to try to win back what you've lost. This almost always leads to bigger losses and more frustration. Accept losses as part of the game and stick to your budget.
Long gaming sessions can cloud your judgment and make it harder to stick to your limits. Set a session time limit in your Criex account settings, and take a proper break when it expires — step away from the screen, get some fresh air, and come back another day if you want to play more.
Gaming on Criex is one form of entertainment among many. Make sure it doesn't crowd out other things you enjoy — time with family, exercise, hobbies, and social activities. A healthy balance is the best protection against problem gambling.
Alcohol and other substances impair your judgment and make it much harder to stick to your limits. Avoid gaming when you are not in a clear, calm state of mind.
If you feel that gaming has become a problem — or if someone close to you has raised concerns about your gaming — please do not wait. Reaching out for help is a sign of strength, not weakness. The sooner you act, the easier it is to get things back on track.
Start by using Criex's self-exclusion feature to remove access to the platform while you focus on getting support. You can activate self-exclusion instantly from your account settings or by contacting our support team at [email protected].
Professional support for problem gambling is available in Bangladesh and internationally. Criex encourages any player who is struggling to reach out to a qualified counsellor or support organisation. Speaking to someone who understands problem gambling can make a real difference.
You are not alone: Problem gambling affects people from all walks of life. There is no shame in asking for help. Criex's support team is available 24/7 and will treat every conversation with complete confidentiality and respect.
If you have any questions about responsible gaming on Criex, want to activate a limit or self-exclusion, or simply need someone to talk to about your gaming, our support team is here for you around the clock.
All responsible gaming requests — including self-exclusion and limit changes — are processed promptly and treated with complete confidentiality. We will never use a responsible gaming request as an opportunity to send you promotional offers.
Join thousands of players across Bangladesh who enjoy Criex safely every day. Create your account, set your deposit limit, and start playing with confidence — knowing Criex has your back.